We always welcome feedback about client experiences, as we know things don't always go the way they should. If you:
We use the information we collect for various purposes, including:
-to complete your purchase transactions
-to provide the services you request
-to send you our catalogues and other offerings by mail
-to keep you informed about the status of your orders
-to identify your product and service preferences, so we can notify you of new or additional products, services, and promotions that might be of interest to you
-to notify you of product recalls or provide other information concerning products you have purchased
-to improve our merchandise selections, customer service, and overall shopping experience
All of the above information that we collect, as described above, may be shared among other entities. Service providers: We also may disclose information to outside companies that help us bring you the products and services we offer. For example, we may work with an outside company to:
We endeavour to take reasonable steps to ensure that the personal information that we collect, use or disclose is accurate, complete and up-to-date. If you believe that any of the personal information that we hold is not accurate, complete or up-to-date please contact us and provide us with evidence that it is not accurate, complete and up-to-date If we agree that the personal information requires correcting we will take reasonable steps to do so. If we do not correct your personal information we will provide you with the reasons for not correcting your personal information. If you request that we associate with the information a statement claiming that the information is not accurate, complete and up-to-date we will take reasonable steps to comply with this request.
Protecting children's privacy is important to us. Our Web Site is a general audience site. We do not collect or maintain information from those we actually know are under 18, and no part of our Web Site is targeted to attract anyone under 13. We also do not send email correspondence to anyone who tells us that they are under the age of 18 without their parent's consent. Our online draws and competitions are restricted to entrants who are at least 18 years old. Children under the age of 13 should always ask their parents or guardians for permission before providing any personal information to anyone online. We urge parents and guardians to participate in their children's online activities and use parental control or other web filtering technology to supervise children's access to the web.
You can obtain further information about the way in which we manage the personal information that we hold or you can raise any privacy issues with us by contacting us using the Contact Us page. About privacy in general, you can visit the Federal Privacy Commissioner's website www.privacy.gov.au for more information.
You can contact us directly as set out below. We are committed to doing the right thing by you and we will respond as soon as possible.
The Cashflow Capital Privacy Officer
23 Palmerston Crescent,
South Melbourne, Vic, 3205
Tel: 1300 880 520
Fax: 1300 880 525